Make the noise stop – Agentic AI

Another buzzword is crashing into the ever-expanding AI lexicon.

Just when I thought I had a handle on: 

• AI – basically, automating and enhancing existing processes. 
• Generative AI – creating content and conversations (and then some). 

Now, we have Agentic AI (check out Nvidia’s blog for the scoop). It sounds like a digital assistant that’s had one too many cups of virtual espresso! 

This new wave is being hailed as a game-changer in how we perceive and engage with AI in the workplace. It’s the next big breakthrough – though, to be honest, I feel like I might have missed the memo on the previous AI revolutions! 

Whether this is the next big breakthrough or just another industry buzzword remains to be seen. After spending the last 12 months with clients exploring how to extract value from AI, one thing is clear: the missing ingredient is still the ‘people’ factor. The real magic happens when colleagues are coached and confident enough to craft the right prompts and trust the process (assuming there’s some human interaction, of course). 

In a recent Forbes article, I stumbled upon the thrilling potential of AI creating new roles like AI coaches, AI workflow orchestrators, and AI compliance officers. Imagine the possibilities!  

However, just like with other major tech adoptions, such as Microsoft 365, the real challenge lies in overcoming people-related hurdles plus poor information and data management. These obstacles can seriously stunt the growth and value of AI in many organizations. But with the right strategies, the future looks incredibly promising!